Return policy

Return Period

You may request a return within 14 days of receiving your order.

Eligible Returns

We accept returns for:

  • Damaged items
  • Wrong item received
  • Quality issues

Non-returnable Items

  • Used items
  • Final sale items
  • Clearance products

Refund Process

Once your return is received and inspected:

  • Refunds will be processed to original payment method via Stripe
  • Processing time: 5–10 business days

Return shipping cost is borne by the customer unless the item is defective.

To request a return or refund, please contact us before returning any item:

Email: v22732937@gmail.com

WhatsApp: +44 7704 437857

Response Time: 12–24 hours